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Frequently Asked Questions




How do I pay using M-Pesa?
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Select the bundle you want to purchase, proceed to checkout, and choose M-Pesa. You will receive a prompt on your phone to enter your PIN to confirm the transaction.

How long are my data bundles valid?
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Validity depends on the package selected. Daily bundles expire at midnight, while weekly and monthly bundles expire 7 and 30 days from the time of purchase, respectively.

What happens if my transaction fails but money is deducted?
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If a transaction fails, M-Pesa automatically initiates a reversal within 24 hours. If you haven’t received your refund, please contact our support team with your transaction code.


 

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Contact Information

  • call

    Phone Support (Toll Free)

    0714 466 726

  • mail

    Email

    support@bingwasokobundles.co.ke

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    Business Hours

    Mon-Sun: 8:00 AM – 10:00 PM

 

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